Beta-test PURPOSE & GOALS
Inform product development to ensure that it meets Lulu’s mission of giving individuals with mobility challenges an avenue to increase control, improve communication, enable connectivity, and foster a sense of community.
By testing, collecting, and validating this information in the pilot, Lulu will be able to identify partner foundations and price the product based on the features required for users that are best served by Lulu.
Usability and safety of the software and hardware in various environments across target user groups, such as individuals with certain mobility/communication challenges.
Qualitative and quantitative data around caregiver-participant interactions to better meet the users’ needs.
Pricing strategy and package options based on consumer demand and perceived value to successfully take Lulu to their target market.
Beta-teST ENGAGEMENT ACTIVITIES
The beta-test strategy includes continuously engaging end-users before, during, and after the beta-test while conducting outreach to ensure beta-test participants have the support they need throughout the beta-test.
1. Pre Test Suppport
On-site visits to learn how devices are currently used at medical centers
Interviews to assess baseline day-to-day activities of participants prior to the beta-test
Online training Biweekly check-ins
One-on-one interviews and focus groups
In-app supplemental training materials
3. Ongoing Outreach
Training materials on new features
Online chat/direct support
Don't hesitate to reach out!
If you have any questions or queries about our Testing Program
or want to register to our Demo, please contact us.