Beta-test PURPOSE & GOALS
Inform product development to ensure that it meets Lulu’s mission of giving individuals with mobility challenges an avenue to increase control, improve communication, enable connectivity, and foster a sense of community.
By testing, collecting, and validating this information in the pilot, Lulu will be able to identify partner foundations and price the product based on the features required for users that are best served by Lulu.
Test
Usability and safety of the software and hardware in various environments across target user groups, such as individuals with certain mobility/communication challenges.
Collect
Qualitative and quantitative data around caregiver-participant interactions to better meet the users’ needs.
Validate
Pricing strategy and package options based on consumer demand and perceived value to successfully take Lulu to their target market.
BETA-TEST SCOPE
testing scope
Location: 100% Virtual
Timeline: 2 weeks - 1 month
Testing group
Open to anyone from different conditions starting with ALS, Multiple Sclerosis, Cerebral Palsy, Spinal Cord Injury, Muscular Dystrophy, Similar conditions (upper body immobility or speech impairment)
requirement
- Windows 10 PC or tablet user
- At least one helper to set up the program.
- Understands English or Spanish
- Enthusiasm & patience 😎
Focus features
- A chatbot (virtual assistant)
- Intelligent camera with face and object recognition
- Speech recognition with contextual prediction models
Beta-teST ENGAGEMENT ACTIVITIES
The beta-test strategy includes continuously engaging end-users before, during, and after the beta-test while conducting outreach to ensure beta-test participants have the support they need throughout the beta-test.
1. Pre Test Suppport
Operational
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On-site visits to learn how devices are currently used at medical centers
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Interviews to assess baseline day-to-day activities of participants prior to the beta-test
2. Preparation
Virtual
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Online training Biweekly check-ins
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One-on-one interviews and focus groups
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In-app supplemental training materials
3. Ongoing Outreach
In-app support
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Troubleshooting guides
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Training materials on new features
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Online chat/direct support
Feedback
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Weekly check-ins
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Focus groups
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Interviews
Don't hesitate to reach out!
If you have any questions or queries about our Testing Program
or want to register to our Demo, please contact us.